Reviews & Reputation
What customers are saying, across Google, Instagram, WhatsApp and in store.
Google rating
4.7
Reviews this month
184
Positive feedback
171
Needs attention
13
Rating trend
Average rating and review volume by month
This month at a glance
By source
- Google1424.7★
- Instagram244.8★
- WhatsApp124.9★
- In-store64.8★
- ND
Monthly facial with Divya. Skin has genuinely improved since I started coming here.
Served by Divya Chauhan
- MR
Clean, calm and never rushed. The loyalty points add up faster than I expected.
Served by Sneha Raval
- MJ
Good beard trim. Only issue is parking on weekends gets full.
Served by Farhan Shaikh
- HP
Booked a 12:30 slot and was made to wait 35 minutes. The haircut was fine but the front desk didn't even inform me about the delay.
Served by Farhan Shaikh
- JT
Found them on Instagram, walked in on a Sunday and got a slot in 10 minutes. Neat place.
Served by Farhan Shaikh
- PS
The hair spa is genuinely relaxing and Kiran remembers exactly what I like. Booking over WhatsApp takes ten seconds.
Served by Kiran Mehta
Your reply · Ritu Bhatt · 4 days ago
Thank you Priya! Kiran says hello 🙂
- FM
Aroma massage with Kiran is the best in this part of town. Been coming for two years.
Served by Kiran Mehta
Your reply · Ritu Bhatt · 5 days ago
Always a pleasure, Falguni!
- BT
Did my daughter's bridal package here. Sneha planned every sitting perfectly and the team stayed late on the wedding morning. Worth every rupee.
Served by Sneha Raval
Your reply · Rahul Mehta · 6 days ago
This means a lot, Bhavna ben. Congratulations to the family once again!
- TD
Fair pricing and no upselling. Beard grooming was quick.
Served by Farhan Shaikh
- NM
Service is decent but prices have gone up noticeably this year.
Served by Amit Trivedi
- AI
Products are genuine and they never push you into buying. Sneha suggested I skip an add-on I didn't need.
Served by Sneha Raval
Your reply · Ritu Bhatt · 08 Aug
Honest advice first, always. Thanks Ananya!
- SN
Lovely pedicure. Would have given 5 stars but the wait for the station was a bit long.
Served by Divya Chauhan
Your reply · Rahul Mehta · 06 Aug
Noted Shruti — we've added a second station on weekends. Thanks for flagging it.
- RP
Nail art here is properly done — Divya has real patience with detail work.
Served by Divya Chauhan
Your reply · Ritu Bhatt · 05 Aug
Thank you Riddhi! Divya loves the detailed sets 💅
- KB
Sneha handled my colour correction after a bad job elsewhere. Saved my hair honestly.
Served by Sneha Raval
- RP
Amit is brilliant with colour. Never had a bad appointment here — third year running.
Served by Amit Trivedi
Your reply · Ritu Bhatt · 04 Aug
Thank you Rahul! Amit will be thrilled. See you at your next touch-up.
- PR
Kiran's hair spa + the WhatsApp reminders mean I never miss a monthly session.
Served by Kiran Mehta
Your reply · Ritu Bhatt · 02 Aug
Glad the reminders help, Pooja!
- DB
Called three times to reschedule and no one picked up. Ended up going elsewhere.
- PS
Haircut was okay. Expected a bit more for the price at this location.