Demo

This is an interactive product demo of CredoPulse. All figures, customers and conversations are sample data — no live WhatsApp, payment or Google connections are used.

Business Health

A single score for how well the business is running, and exactly what is holding it back.

CredoPulse Business Score

84out of 100
Strong+5 vs last month

You are ahead of 71 — the average for salons & spas · ahmedabad · similar size — and 4 points from the top quartile.

Score breakdown

Each area is weighted by how much it affects the business

  • Customer Retention25% weight+4
    88 /100

    Repeat rate is up, but 386 customers are drifting past 30 days.

  • Reviews15% weight+3
    92 /100

    4.7★ average with a 92% response rate — your strongest area.

  • Marketing15% weight-2
    74 /100

    Only 3 of 6 audiences were used this month. Instagram is underused.

  • Sales20% weight+6
    85 /100

    Revenue and average order value both up month on month.

  • Staff15% weight+1
    81 /100

    Farhan's utilisation is 71% against a 80% target.

  • Inventory10% weight-5
    68 /100

    1 product out of stock, 4 below reorder level, 2 expiring soon.

AI recommendation

Improve inactive customer retention

243 customers haven't visited in 30+ days. Retention carries the heaviest weight in your score, so recovering even a quarter of this group would move your total score by roughly 4 points — and add about ₹3.9L back into monthly revenue.

Create Win-Back Campaign

Score over time

Your CredoPulse score by month

Balance across areas

Inventory is your weakest area at 68.

How you compare

Salons & spas · Ahmedabad · similar size

  • Repeat rateAhead of the peer average
    You
    68%
    Peers
    54%
  • Avg ratingAhead of the peer average
    You
    4.7★
    Peers
    4.3★
  • Avg order valueAhead of the peer average
    You
    ₹1,876
    Peers
    ₹1,420
  • Response timeAhead of the peer average
    You
    3.4h
    Peers
    9.1h
  • Loyalty adoptionAhead of the peer average
    You
    71%
    Peers
    38%

Benchmarks are anonymised aggregates from comparable CredoPulse businesses. In this demo they are illustrative sample figures.

What would move the score

Ranked by impact on your weakest areas

  • 184 customers haven't visited in the last 30 days

    ₹3.9L at risk

    They average ₹2,140 per visit — roughly ₹3.9L of revenue at risk. A win-back campaign to this group has historically recovered 22% within two weeks.

    Create Campaign

  • Anti-Hairfall Serum is out of stock

    ₹1.17L monthly revenue

    It sold 71 units last month and is the second most requested retail product in conversations. Three customers asked about it this week.

    Reorder Stock

  • Evening slots are running at 94% capacity

    +₹64,000 / month

    6–8 PM is nearly full on weekdays while 12–2 PM sits at 41%. Shifting a portion of demand with a midday offer could add roughly ₹64,000 a month.

    Create Offer

  • Farhan's rating dropped to 4.6 from 4.8

    3 complaints

    Three complaints in the last 30 days mention waiting time rather than the service itself. His utilisation is 71%, suggesting a scheduling issue at the front desk.

    View Staff

  • 218 members are within 100 points of the next tier

    218 members

    Members who cross a tier spend 34% more in the following quarter. A nudge message costs about ₹520 to send to this whole group.

    Create Campaign