Hardik Panchal
At RiskBronze+91 97140 29586 · hardik.panchal@gmail.com · Ahmedabad
Customer since 19 Oct 2025 · Last visit 08 Jul · Prefers Farhan Shaikh
Lifetime value
₹8,900
Visits
5
Loyalty points
145
Average order
₹1,780
Activity timeline
Everything this customer has done, across every module
2 days ago
Enrolled in 'Win-back — 30 day inactive'
Automation triggered after 30 days without a visit.
13 Aug 2026, 10:24 AM
08 Jul 2026
Purchase at Satellite branch
₹1,780
Farhan Shaikh · Paid by UPI
08 Jul 2026, 10:24 AM
Earned 89 loyalty points
08 Jul 2026, 10:24 AM
07 Jul 2026
Appointment with Farhan Shaikh
Completed
07 Jul 2026, 10:24 AM
06 Jul 2026
whatsapp conversation
Enquired about the next available appointment slot.
06 Jul 2026, 10:24 AM
04 Jul 2026
Left a 3★ review
Flagged a long wait time at the front desk.
04 Jul 2026, 10:24 AM
06 Jun 2026
Purchase at Satellite branch
₹1,513
06 Jun 2026, 10:24 AM
19 Oct 2025
First visit
19 Oct 2025, 10:24 AM
Loyalty
Hardik was visiting regularly but has now crossed 30 days without a visit. They're already enrolled in the win-back journey. Given their history, a personal message will land better than a generic coupon.
Details
- Phone
- +91 97140 29586
- hardik.panchal@gmail.com
- City
- Ahmedabad
- Address
- Not on file
- Birthday
- Not on file
- Preferred channel
- First visit
- 19 Oct 2025