Messaging
Channel health, delivery rates and message consumption across every tenant.
Messages this month
4.4L
+8.9%vs last month
WhatsApp volume
4.4L
+9.1%74% of all messages
Average delivery rate
98.4%
+0.3%vs last month
Messaging cost
₹1,05,043
+7.8%pass-through channel fees
2 tenants are close to their message quota
MediLeaf Pharmacy, FitZone Gym & Nutrition — these accounts may need an upgrade conversation before the cycle ends.
Volume by channel
Messages sent across the platform each month
WhatsApp
Email
SMS
Channel health
WhatsApp Business API
operational99.2%14 tenants · ₹0.24 per message
Email
operational97.8%16 tenants · ₹0.00 per message
SMS gateway
degraded94.1%9 tenants · ₹0.18 per message
Instagram Messaging
operational98.6%11 tenants · ₹0.00 per message
SMS delivery is below the 97% threshold. Worth reviewing the gateway before more tenants rely on it as a fallback.
Consumption by tenant
Ranked by share of their included allowance
| Business | Plan | Messages | Quota | Usage | Est. channel cost | |
|---|---|---|---|---|---|---|
| MediLeaf Pharmacy | growth | Live | 22,160 | 25,000 | 89% | ₹5,318 |
| FitZone Gym & Nutrition | starter | Live | 4,260 | 5,000 | 85% | ₹1,022 |
| Glow Derma Clinic | growth | Live | 19,640 | 25,000 | 79% | ₹4,714 |
| NovaCart Electronics | enterprise | Live | 1,84,600 | 2,50,000 | 74% | ₹44,304 |
| Urban Aura Salon & Studio | growth | Live | 18,420 | 25,000 | 74% | ₹4,421 |
| Chai Junction | starter | Live | 6,840 | 10,000 | 68% | ₹1,642 |
| Bombay Bites Kitchen | scale | Live | 68,240 | 1,00,000 | 68% | ₹16,378 |
| Spice Route Catering | growth | Live | 16,480 | 25,000 | 66% | ₹3,955 |